31 March 2020 – Digital government platform allows citizens to access forms and services

Type of Intervention: New Tool / Service / Body, Regulation
Sectors Involved: Education, Finance/Economy, Health, Private Sector, Social Services
Intervention Categories: Social and physical distancing measures; Adapting or closing offices, businesses, institutions, and operations
Level of Jurisdiction: National
Lead People/Agency: GOVERNMENT

Overview: The digital platform gov.gr has become operational and available in order for citizens to acquire paperwork or use state services electronically for a range of their daily public routine..
Full details here: https://covid19.gov.gr/ekdosi-engrafon-meso-enieas-psifiaki/

Type of Justification: Advice of INTERNAL government advisory committee or group, Advice of EXTERNAL expert advisor or advisory committee, Learning from other jurisdictions, Scientific Evidence (e.g. academic paper, report), Public Opinion (e.g. consultations, opinion polling), Perception of an increased threat
Source of Evidence or Justification: National – government, National – other
Evidence/Justification: Greece was in need of a digitalisation leap – this has been made evident from a number of studies as well as global key-note people -, COVID-19 made this objective all more real and urgent. As such, the state responded by shortening the projected time frame and completed in record times.